“Peel the Onion: What is your optimum option to re-prime a customer relationship: Option F – Have other insightful ideas to constructively collaborate; by way of using Option Solving (OS)?

This editor’s long time business friend did sleep on his recent option solving outcome about re-priming a customer relationship, although it still affirmed his interest in Option F – Have other insightful ideas to constructively collaborate. This set the tone for moving forward by using OS’s Peel the Onion technique.

So his friend set-about posing a fresh, appropriate question as follows: “Peel the Onion: What is my optimum option to re-prime a customer relationship: Option F – Have other insightful ideas to constructively collaborate; considering 1) have had a long, solid record of success, 2) have a good rapport with key executive, 3) customer has short-term financial issues, and 4) have several insightful ideas to aid its ongoing success?” Again, it’s appropriate for him to focus on just these four considerations to reduce complexity in his eventual decision; when that ultimate moment arrives – despite there being many other possible considerations out there.

His friend then decided to invoke new applicable yin and yang “bookends”,as these will help keep his intuitive mind focused against other immediate mental distractions. Bookends such as these are vital for preventing our fertile intuitive minds from wandering and losing concentration. We are mostly unaware of how powerfully valuable but foot-loose our intuition can be unless we can keep it properly focused on such occasions.   

These turned out to be: “Allow time to aid the relationship”Could allow relationship to drift and lose customer;and “Place customer deadline on enhancing relationship” Could irritate relationship. You will note the italicized detractors associated with these least likely sub-options, which show why they are not really for consideration. Even so, these sub-bookends now nudge his friend’s intuitive thinking into high gear again, to consider a range of realistic sub-options – see ourLatest Worked Example.

He has now come up with six realistic sub-options – AA thru FF. He was then ready to pursue emotional distancing beforecoming to any outcome decision. He will then review these declared sub-options, perhaps after 2 hours, later in the day, or first thing the following morning, before arriving at an optimal conclusion. You can replace his proposed sub-options with any of your own.

While all these sub-options look interesting, his friend was initially particularly intrigued by – Sub-option CC: Offer some additional new-wave products. His friend subsequently decided to sleep on it and seek input from others until the following morning and then proceed accordingly. He is strongly encouraged to stick with whatever option the overall, intuitive choice turns out to be.

If you have an example of your own, please share it with this blogger, through the COMMENTS area or contact him at peter@ileadershipsolutions.com .  Thanks Option Solving. (NOTE: Our next posting will be in two week’s time: “What is potential author’s optimum option for constructively handling a new book-advisor relationship?”  Let’s have your COMMENTS or go to peter@ileadershipsolutions.com . Allow time to connect with the blogger. Also consider buying the book: “Smart Decisions: Goodbye Problems, Hello Options” through amazon.com)

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

%d bloggers like this: